Merge branch 'master' into release/5.6
Showing
7 changed files
with
38 additions
and
37 deletions
@@ -164,9 +164,9 @@ exports.queryGlobalOrder = (req, res) => { | @@ -164,9 +164,9 @@ exports.queryGlobalOrder = (req, res) => { | ||
164 | * cvId 会话id | 164 | * cvId 会话id |
165 | */ | 165 | */ |
166 | exports.queryReasons = (req, res) => { | 166 | exports.queryReasons = (req, res) => { |
167 | - const cvId = req.body.conversationId; | 167 | + const type = req.body.type; |
168 | 168 | ||
169 | - imApi.queryReasons(cvId) | 169 | + imApi.queryReasons(type) |
170 | .then(result=> { | 170 | .then(result=> { |
171 | res.json(result); | 171 | res.json(result); |
172 | }) | 172 | }) |
@@ -120,12 +120,12 @@ exports.queryGlobalOrder = encryptedUid => { | @@ -120,12 +120,12 @@ exports.queryGlobalOrder = encryptedUid => { | ||
120 | 120 | ||
121 | /** | 121 | /** |
122 | * 获取评价原因 | 122 | * 获取评价原因 |
123 | - * @param cvId 会话ID | 123 | + * @param type 客服设置类型 |
124 | */ | 124 | */ |
125 | -exports.queryReasons = cvId => { | 125 | +exports.queryReasons = type => { |
126 | let params = { | 126 | let params = { |
127 | - conversationId: cvId | 127 | + type |
128 | }; | 128 | }; |
129 | 129 | ||
130 | - return ImService.post('/api/evalute/queryReasonByConversationId', params); | 130 | + return ImService.post('/api/evalute/queryReasonBySettingType', params); |
131 | }; | 131 | }; |
@@ -5,7 +5,7 @@ | @@ -5,7 +5,7 @@ | ||
5 | <div class="title">留言</div> | 5 | <div class="title">留言</div> |
6 | </header> | 6 | </header> |
7 | <div class="main"> | 7 | <div class="main"> |
8 | - <textarea name="leave-text" maxlength="120" class="leave-text" placeholder="请输入留言文字,Yoho!Buy有货客服会以短信形式回复您,谢谢您对Yoho!Buy有货的支持!"></textarea> | 8 | + <textarea name="leave-text" maxlength="120" class="leave-text" placeholder="请输入文字留言。"></textarea> |
9 | <button class="leave-submit">提交</button> | 9 | <button class="leave-submit">提交</button> |
10 | </div> | 10 | </div> |
11 | -</div> | ||
11 | +</div> |
@@ -153,8 +153,6 @@ let chat = { | @@ -153,8 +153,6 @@ let chat = { | ||
153 | onMessage: function(event) { | 153 | onMessage: function(event) { |
154 | let received = JSON.parse(event.data); | 154 | let received = JSON.parse(event.data); |
155 | 155 | ||
156 | - console.log('客户端接收到消息:', received); | ||
157 | - | ||
158 | // update 会话id | 156 | // update 会话id |
159 | cmEntity.conversationId = received.newConversationId > 0 ? | 157 | cmEntity.conversationId = received.newConversationId > 0 ? |
160 | received.newConversationId : received.conversationId; | 158 | received.newConversationId : received.conversationId; |
@@ -315,7 +313,7 @@ let chat = { | @@ -315,7 +313,7 @@ let chat = { | ||
315 | this.bootSocket(); | 313 | this.bootSocket(); |
316 | this.canEvalute = true; | 314 | this.canEvalute = true; |
317 | 315 | ||
318 | - this.switchService('rebot'); | 316 | + this.switchService('robot'); |
319 | }, | 317 | }, |
320 | 318 | ||
321 | /** | 319 | /** |
@@ -643,29 +641,36 @@ let chat = { | @@ -643,29 +641,36 @@ let chat = { | ||
643 | const sysInfo = self._sysInfo.bind(this); | 641 | const sysInfo = self._sysInfo.bind(this); |
644 | const chatMessage = cmEntity.chatMessage; | 642 | const chatMessage = cmEntity.chatMessage; |
645 | 643 | ||
644 | + function whetherLeaveMsg(cm) { | ||
645 | + const canLeave = cm.isLeaveMessage === 2; | ||
646 | + const append = canLeave ? '您可以选择<span class="blue" data-trigger="leave-msg">留言</span>' : ''; | ||
647 | + const reg = /[,|,]$/g; | ||
648 | + | ||
649 | + chatMessage.content = canLeave ? | ||
650 | + chatMessage.content : | ||
651 | + (chatMessage.content = chatMessage.content.replace(reg, '')); | ||
652 | + | ||
653 | + canLeave && (self.canLeaveMSG = true); | ||
654 | + sysInfo(`${chatMessage.content || ''}${append}`); | ||
655 | + } | ||
656 | + | ||
646 | 657 | ||
647 | function noService() { | 658 | function noService() { |
648 | - $chatHeader.find('.js-service-txt').text('YOHO客服'); | 659 | + self.renderHeader('robot'); |
649 | $chat.append(time(Date.now()).show()); | 660 | $chat.append(time(Date.now()).show()); |
650 | } | 661 | } |
651 | 662 | ||
652 | // state: 0 没有人工客服 | 663 | // state: 0 没有人工客服 |
653 | function noEmploye() { | 664 | function noEmploye() { |
654 | - $chatHeader.find('.js-service-txt').text('YOHO客服'); | 665 | + self.renderHeader('robot'); |
655 | 666 | ||
656 | $chat.append(time(Date.now()).show()); | 667 | $chat.append(time(Date.now()).show()); |
657 | - sysInfo(`${chatMessage.content || ''}您可以选择<span class="blue" data-trigger="leave-msg">留言</span>`); | 668 | + whetherLeaveMsg(cmEntity); |
658 | } | 669 | } |
659 | 670 | ||
660 | // state 1: 排队中 | 671 | // state 1: 排队中 |
661 | function inQueue() { | 672 | function inQueue() { |
662 | - let info = `${chatMessage.content}您可以<span class="blue" data-trigger="leave-msg">留言</span>`; | ||
663 | - | ||
664 | - // let info = '您可以选择<span class="blue" data-trigger="leave-msg">留言</span>,客服会以短信形式回复您'; | ||
665 | - | ||
666 | - self.canLeaveMSG = true; | ||
667 | - | ||
668 | - sysInfo(info); | 673 | + whetherLeaveMsg(cmEntity); |
669 | } | 674 | } |
670 | 675 | ||
671 | // state 2: 人工客服进入 | 676 | // state 2: 人工客服进入 |
@@ -707,7 +712,6 @@ let chat = { | @@ -707,7 +712,6 @@ let chat = { | ||
707 | viewData.data.content = viewData.data.content.replace(/^http:/, ''); | 712 | viewData.data.content = viewData.data.content.replace(/^http:/, ''); |
708 | } | 713 | } |
709 | 714 | ||
710 | - // console.log(viewData); | ||
711 | let $html = $(this.messageT(viewData)); | 715 | let $html = $(this.messageT(viewData)); |
712 | 716 | ||
713 | 717 | ||
@@ -826,11 +830,6 @@ let chat = { | @@ -826,11 +830,6 @@ let chat = { | ||
826 | if (type === 'human') { | 830 | if (type === 'human') { |
827 | cmEntity.type = socketConf.recType.MANUAL_SERVICE; | 831 | cmEntity.type = socketConf.recType.MANUAL_SERVICE; |
828 | socket.send(JSON.stringify(cmEntity)); | 832 | socket.send(JSON.stringify(cmEntity)); |
829 | - | ||
830 | - // this._sysInfo(); | ||
831 | - } else { | ||
832 | - | ||
833 | - // todo; | ||
834 | } | 833 | } |
835 | }, | 834 | }, |
836 | 835 | ||
@@ -840,7 +839,7 @@ let chat = { | @@ -840,7 +839,7 @@ let chat = { | ||
840 | */ | 839 | */ |
841 | renderHeader: function(type) { | 840 | renderHeader: function(type) { |
842 | let header = { | 841 | let header = { |
843 | - rebot: { | 842 | + robot: { |
844 | title: '智能小YO', | 843 | title: '智能小YO', |
845 | right: '<span data-action="change-human">人工客服</span>' | 844 | right: '<span data-action="change-human">人工客服</span>' |
846 | }, | 845 | }, |
@@ -59,7 +59,6 @@ function sendMsg(msg) { | @@ -59,7 +59,6 @@ function sendMsg(msg) { | ||
59 | return; | 59 | return; |
60 | } | 60 | } |
61 | if (socket.readyState === WebSocket.OPEN) { | 61 | if (socket.readyState === WebSocket.OPEN) { |
62 | - console.log('websocket send: ', JSON.parse(msg)); | ||
63 | socket.send(msg); | 62 | socket.send(msg); |
64 | } else { | 63 | } else { |
65 | sendFailCallback(); | 64 | sendFailCallback(); |
@@ -49,6 +49,7 @@ let config = { | @@ -49,6 +49,7 @@ let config = { | ||
49 | userName: '', // 用户账号 | 49 | userName: '', // 用户账号 |
50 | csId: 0, // 客服 ID | 50 | csId: 0, // 客服 ID |
51 | type: 1, // type => [0:没人在线,1:排队,2:接通,3:管理员分配] | 51 | type: 1, // type => [0:没人在线,1:排队,2:接通,3:管理员分配] |
52 | + isLeaveMessage: 0, // 是否开启留言 1:关闭 2:开启 | ||
52 | version: '', | 53 | version: '', |
53 | serviceSortId: 0, | 54 | serviceSortId: 0, |
54 | serviceSortCode: '', | 55 | serviceSortCode: '', |
@@ -65,7 +65,7 @@ LeaveMSGView.prototype = $.extend({}, EventEmitter.prototype, { | @@ -65,7 +65,7 @@ LeaveMSGView.prototype = $.extend({}, EventEmitter.prototype, { | ||
65 | 65 | ||
66 | api.leaveMsg(content) | 66 | api.leaveMsg(content) |
67 | .done(function() { | 67 | .done(function() { |
68 | - self.trigger('save.LeaveMSGView', '留言成功,'); | 68 | + self.trigger('save.LeaveMSGView', '留言成功'); |
69 | self.$input.val(''); | 69 | self.$input.val(''); |
70 | }) | 70 | }) |
71 | .fail(function() { | 71 | .fail(function() { |
@@ -123,9 +123,7 @@ RatingView.prototype = $.extend({}, EventEmitter.prototype, { | @@ -123,9 +123,7 @@ RatingView.prototype = $.extend({}, EventEmitter.prototype, { | ||
123 | $this.find('.cause span').removeClass('select'); | 123 | $this.find('.cause span').removeClass('select'); |
124 | 124 | ||
125 | if (starVal < 3) { | 125 | if (starVal < 3) { |
126 | - let cvId = self.cmEntity.conversationId; | ||
127 | - | ||
128 | - return self.renderReasons(cvId); | 126 | + return self.renderReasons(); |
129 | } | 127 | } |
130 | 128 | ||
131 | $this.hide(); | 129 | $this.hide(); |
@@ -137,8 +135,9 @@ RatingView.prototype = $.extend({}, EventEmitter.prototype, { | @@ -137,8 +135,9 @@ RatingView.prototype = $.extend({}, EventEmitter.prototype, { | ||
137 | }); | 135 | }); |
138 | }, | 136 | }, |
139 | 137 | ||
140 | - renderReasons(cvId) { | ||
141 | - let self = this; | 138 | + renderReasons() { |
139 | + const self = this; | ||
140 | + const YOHO_CS = 2; // 1:企业端 2:YOHO在线客服 3:BLK在线客服 4:MARS在线客服 5:机器人 | ||
142 | 141 | ||
143 | if (self.reasonsRendered) { | 142 | if (self.reasonsRendered) { |
144 | self.$more.show(); | 143 | self.$more.show(); |
@@ -147,7 +146,7 @@ RatingView.prototype = $.extend({}, EventEmitter.prototype, { | @@ -147,7 +146,7 @@ RatingView.prototype = $.extend({}, EventEmitter.prototype, { | ||
147 | 146 | ||
148 | // 评价原因渲染 | 147 | // 评价原因渲染 |
149 | api.queryReasons({ | 148 | api.queryReasons({ |
150 | - conversationId: cvId | 149 | + type: YOHO_CS |
151 | }) | 150 | }) |
152 | .done(res => { | 151 | .done(res => { |
153 | if (res && res.code === 200) { | 152 | if (res && res.code === 200) { |
@@ -195,6 +194,8 @@ RatingView.prototype = $.extend({}, EventEmitter.prototype, { | @@ -195,6 +194,8 @@ RatingView.prototype = $.extend({}, EventEmitter.prototype, { | ||
195 | }, | 194 | }, |
196 | 195 | ||
197 | post(data) { | 196 | post(data) { |
197 | + var params; | ||
198 | + | ||
198 | if (this.isSending) { | 199 | if (this.isSending) { |
199 | tip.show('正在发送..'); | 200 | tip.show('正在发送..'); |
200 | return; | 201 | return; |
@@ -203,7 +204,8 @@ RatingView.prototype = $.extend({}, EventEmitter.prototype, { | @@ -203,7 +204,8 @@ RatingView.prototype = $.extend({}, EventEmitter.prototype, { | ||
203 | 204 | ||
204 | const self = this, | 205 | const self = this, |
205 | elem = this.elem; | 206 | elem = this.elem; |
206 | - let params = { | 207 | + |
208 | + params = { | ||
207 | stars: ++this.rank, | 209 | stars: ++this.rank, |
208 | promoter: 1, | 210 | promoter: 1, |
209 | reasonIds: '', | 211 | reasonIds: '', |
-
Please register or login to post a comment