<div class="list-item guest">
    <img src="{{assetsPrefix}}/img/service/robot-avatar.png" class="avatar">
    <div class="item-detail">
        <span class="time">{{csName}} {{sendTimeShort}}</span>
        <div class="msg-bubble">
            <div>{{{newContent}}}</div>
        </div>
    </div>
</div>